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Case studies
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Case studies
Insurance and finance
Improving the usability of a market workhorse
Insuring ambition through digital transformation
Design sprinting to better insurance
8 sites become 1
Accountability and efficiency
Retail
Omni-channel retail
Support that gives customers control
Proactive and responsive retail
An effective and informed guest service
A shift to mobile first
Local government
An ambitious digital customer access strategy
Facilitating a one-stop service delivery strategy
One-stop service management
Education
Building the blocks to drive acquisition
Services
Monitoring business health
Pre-qualification platform
Publishing
Future of publishing